LEÇON · 1BAC
Describing a product
Objectifs d’apprentissage
Understand the workplace skill “Describing a product”.
Use appropriate vocabulary in a customer-service situation.
Produce a clear and polite response.
Introduction
Workplace situation — Describing a product. A product description gives accurate features, benefits, price and relevant conditions.
Cours
Key idea
A product description gives accurate features, benefits, price and relevant conditions.
Method
Describe one feature and explain its benefit without making unsupported claims.
Example
This bag is lightweight and has two compartments for daily use.
Activités d’apprentissage
- Explain “Describing a product” in your own words.
- Role-play a short customer interaction using polite language.
- Write a brief message that fits the situation.
- Check accuracy, tone and clarity.
Correction
A strong response uses “Describing a product” accurately and remains polite, clear and relevant. This bag is lightweight and has two compartments for daily use.
À retenir
Describing a product — A product description gives accurate features, benefits, price and relevant conditions. Describe one feature and explain its benefit without making unsupported claims.